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The purpose of this paper is to illustrate the history of relevant legislation before and after the 1971 Misuse of Drugs Act (MDA).

A chronological narrative of laws and reports with concluding discussion.

That UK legislators have not made use of the evidence base available to them and have favoured enforcement rather than treatment approaches. That current UK practice has exacerbated not contain the use of and harms caused by illegal drugs.

The paper does not cover all relevant documents, especially those from non-governmental sources.

The practical implications centre on the failure of consecutive governments to reflect on and review the impact of current legislation, especially on people who use drugs.

That the situations of people who use drugs are currently ignored by the government and those proven responses which save lives and reduce harm are rejected.

The paper attempts to show the historical contexts of control and dangerousness of which the MDA is one instrument.

The purpose of this paper is to present a socio‐legal case study, examining how the legal notion of “reasonable safety” provision has come to be constructed by municipal cemetery managers in relation to gravestones and other memorial structures over the last decade in England.

The paper takes a social constructionist approach to the subject of the case study. It is based upon a literature review of relevant law, policy and guidance, and on the results of qualitative face‐to‐face, semi‐structured interviews with a small sample of English municipal cemetery managers.

The issue of memorial safety illustrates the tensions that can arise between safety and conflicting priorities, in this case sensitivity to the bereaved. The paper shows that the simple promulgation of guidance will not automatically lead to it being accepted by all as “good practice”. The interviews show how organisations and individual managers have sought to make sense of, and render workable, their legal obligations, by drawing upon, and at times ignoring or adapting, available guidance.

The interview study is based upon a small non‐random sample, accessed via a single phase of enquiry in Spring 2008. The influence of fear of liability may manifest differently in other cemetery managers and/or change over time. In view of the novel, and powerful, “resisting‐forces” in the case of cemeteries direct comparison with the risk perception of managers in other parts of the built environment may be difficult.

Given the lack of existing research in the field of liability perception by landowners, the paper contributes to the analysis of the generic processes by which safety guidance is negotiated, and reconciled with competing drivers in the management of the built environment.

This paper seeks to investigate the influence of Porter's strategy types on the use of customer relationship management (CRM) techniques and traditional market research, against theoretical and empirical evidence that differences in strategy types may result in variation in favoured marketing information sources and procedures.

Depth interviews generated a series of scale items, which were combined with others derived from the literature in a questionnaire measuring strategy types, the roles of market research, and the characteristics of CRM systems. Responses were obtained from 240 senior marketing managers in Australia, and applied to the testing of five research propositions.

ANOVA found no differences in CRM usage among the strategy types. Variation was widespread, however, in four roles of traditional market research: enhancing strategic decision making, increasing usability of existing data, presenting plans to senior management, and achieving productivity and political outcomes.

Future researchers using the Porter strategic types should separate “marketing differentiators” from “product differentiators” because they function and compete differently.

All organisations can benefit from CRM systems, but “marketing differentiators” exhibit a relatively higher usage of traditional market research. This is likely to be because they compete by creating softer product differences, while others do so on harder characteristics such as price or product functionality.

This is the first study to use the Porter types to explain differences between the roles and uses of market research and CRM within organisations.

Measuring the financial performance and contribution of marketing activity is a challenge increasingly faced by marketers globally. In this paper, we consider the potential effects of intra‐organisational change, particularly employee turnover or “churn”, on the measurable financial performance of an organisation and the ability of an organisation to sustain desired performance. We also discuss implications for research.

Examines the recent turnaround in UK productivity compared to other leading industrial nations and whether the improvement is sustainable, with reference to trade unions. Considers the policies required to further improve productivity, the distribution of the benefits among shareholders and workers, and wider community concerns such as the environment. Concludes that there has been no UK “economic miracle” in the 1980s, and that the signs for continued growth are not encouraging.